VEMOX Privacy Policy

Amazon Privacy Policy Consolidated

Communications Privacy Policy

 

AMAZON PRIVACY POLICY

This is the Privacy Policy for Vemox™,  located at http://www.vemox.com (the "Site"), which is provided by OLYMPUSAT TELECOM, LLC. ("OLYMPUSAT TELECOM," "we," "us," or "our"). We are dedicated to protecting the privacy of users of our services. This Privacy Policy explains our practices on the collection, storage, use, and disclosure of your information in connection with your use of the services, including all features, functionalities, and user interfaces, offered through the Site, or via any mobile application, smart phones, smart TVs, computer devices or game system platform that links to this Privacy Policy and allows you to access the services (collectively, the "Services"). By using the Services, you expressly agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.

As we update and expand our Services, we will continue to review this Privacy Policy in light of new technologies, business practices, and our business' and users' needs. Accordingly, we may make changes to this Privacy Policy at any time and without notice. You should check this page for updates from time to time. You acknowledge that your use of the Services after our posting of changes to this Privacy Policy means that you agree to be bound by such changes.

If you have questions about this Policy, you may contact us 24 hours a day, any day of the year, by e-mail (VEMOXSUPPORT@OLYMPUSAT.com) or by postal mail (VEMOX Privacy Policy, c/o OLYMPUSAT TELECOM INC., 477 S. Rosemary Ave, Ste 306, West Palm Beach, FL 33401).

  1. Information We Collect

Information from you

We receive and store information about you such as:

  • Information you provide to us: We collect information you provide to us which includes:
    • your name, email address, address or postal code, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys or marketing promotions;
    • information when you choose to provide reviews or ratings, taste preferences, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere.
  • Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:
    • your activity on the Vemox service, such as title selections, watch history and search queries;
    • details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
    • device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
    • information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). See our Cookies and Internet Advertising section for more details.
  • Information from other sources: We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behavior.
  1. Cookies and other tracking technologies. We and our Service Providers use cookies and other technologies (such as web beacons) for various reasons. For example, we use cookies and other technologies to make it easy to access our services by remembering you when you return, to provide and analyze our services, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this notice explains the types of technologies we use, what they do and your choices regarding their use.
  2. What are cookies?

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.

Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.

  1. Why does Vemox use cookies?

We and our Service Providers may use the following types of cookies:

  • Essential cookies:These cookies are strictly necessary to provide our website or online service. For example, we or our Service Providers may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service.
  • Performance and functionality cookies:These cookies are not essential, but help us to personalize and enhance your online experience with Vemox. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the Vemox service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies will result in limited functionality of our service.
  • Advertising cookies:These cookies use information about your visit to this and other websites, such as the pages you visit, your use of our service or your response to ads and emails, to deliver ads that are more relevant to you. These types of ads are called "Interest-Based Advertising." Many of the advertising cookies associated with our service belong to our Service Providers.
  1. How can I exercise choice regarding cookies and other types of online tracking?

For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party Web sites or online services for online interest based advertising), and to exercise choices regarding them, select your privacy settings in your web browser account preferences.

  1. How Does Vemox use Web Beacons and other Technologies?

Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of our service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons.

We use other technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our terms, prevent fraud, and analyze the use of our service. There are a number of ways to exercise choice regarding these technologies. For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser’s help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.

Information from Third Parties

We may collect and receive information about you from third parties, such as programmers, servicers, commerce and business partners, consumer reporting agencies, and consumer data companies, and combine it with information we collect from you. If you connect to a third party social media service through an icon or link on the Services, we will collect the fact that you clicked on the icon or link, the area within the Services you clicked on, and the content or other information you posted through that connection. We may also obtain your user ID and/or user name associated with that third party service, any information/content you have permitted the third party to share with us, and any information you have made public in connection with that third party service.

  1. Our Use of Your Information

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use information to:

  • determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for movies and TV shows we think will be enjoyable, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests;
  • prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);
  • analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery;
  • communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about Vemox, details about new features and content available on Vemox, and special offers, promotional announcements and consumer surveys, and to assist you with operational requests such as password reset requests. Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.

You agree that after you no longer subscribe to our Services, we have the right to retain your viewing records for up to one year in order to: (1) prevent fraud; (2) report viewing history for royalty purposes or viewing analysis; and (3) restore your service and viewing history upon future request.

  1. How We Share Your Information

We may share or make available your personal information with certain third parties. For example, we may share your personal information with:

  • Affiliates, including affiliated websites under common ownership or control and companies that are part of OLYMPUSAT TELECOM. If we choose to share information in this fashion, we will require our affiliates to honor this Policy.
  • Designated service providers, who may assist us in developing, supporting and delivering our products and services and serving our users. For example, we may share your information with services that provide technical assistance, payment services, service and product analytics, fraud protection, credit risk reduction, and other support services on our behalf, and that deliver advertisements in the Services. We take reasonable steps to require these third parties to safeguard personal information and require them to adhere to terms consistent with this Policy.
  • Unaffiliated third parties, including third parties that (1) own content and technologies used in our products and services to report on and account for use of such content and technologies by our users; or (2) with whom we offer co-branded, joint or customized products or services. We take reasonable steps to require these third parties to safeguard your personal information.
  • Third party platforms or social networks, through which you can access the Services and/or connect with your account (such as Facebook, Twitter, Amazon or Microsoft). If you connect to a third party platform or social media service through an icon or link on the Services or otherwise link your accounts, we may share the contents of your post and associated information (such as your user name, the fact that your connection originated from the Services, and other relevant usage and diagnostic information) with such third party. With your one-time consent, we may also send information about the programming and content you watch and your activities on the Services to such third parties. Once such information is shared, the use of your information will be subject to that service's privacy policy and this Policy will not apply.
  • Other persons or entities, such as:
    • In connection with the sale, transfer, or other assignment of our business, including with a company that acquires OLYMPUSAT TELECOM or all or substantially all of our assets. If we are acquired by another company or if another company acquires some or all of our assets, that company will possess the personal information collected by us and will assume the rights and obligations as described in this Policy;
    • When we believe in good faith that disclosure, access, use, or preservation is necessary to comply with any applicable law, regulation, legal process or governmental request;
    • To enforce or apply our policies and agreements;
    • To protect our rights and property, including to combat identity theft, to investigate billing fraud and to prevent unauthorized reception of our programming or services;
    • When we have your consent, or
    • Where otherwise permitted by law.

In most cases where disclosure of your personal information is being made pursuant to legal process, we will use reasonable efforts to provide you with prior notice of the subpoena or court order so that you have the opportunity to contest in a court proceeding such subpoena or court order.

Non-personal information. We may anonymize or aggregate any information we collect so that the information does not identify you. For example, we may share aggregate information with advertisers, analytics companies, or content providers about the volume of use on the Services, the specific videos in which users are most interested, and the effectiveness of advertisements viewed on the Services. We may also disclose and otherwise use, on an anonymous or de-identified basis, content ratings, consumption habits, commentary, reviews and other information. You understand and agree that when we share viewing information using a unique identifier that does not reveal who you are, this unique identifier is not considered personal information and you will not assert that it should be treated as personal information. Our use and disclosure of such anonymized, aggregated, and other non-personal information is not subject to any restrictions under this Policy and we may use it and disclose it to others for any purpose without limitation.

  1. Your Privacy Settings

Your use of the Services constitutes your explicit consent to our collection, use and disclosure of your information, including your personal information, as provided in this Policy.

We may, from time to time, use your information to contact you by mail, e-mail or telephone to tell you about products or services that we or third parties may offer. If you do not wish to receive such calls or promotional materials from us, e-mail VEMOXSUPPORT@OLYMPUSAT.com, or mail us at VEMOX Privacy Policy, c/o OLYMPUSAT TELECOM, LLC, 477 S. Rosemary Avenue, Suite 306, West Palm Beach, FL 33401 Attn: Legal Department.477 S. Rosemary Avenue, Suite 306 West Palm Beach, FL 33401

If you make these choices, you understand that we will not be able to inform you about any upcoming features, improvements, or promotions regarding our products or services.

Please note that you cannot unsubscribe from certain service-related correspondence from us, including messages relating to your account transactions. Regardless of your choices with respect to promotional communications and updates regarding content, we may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.

  1. Links to Third-Party Websites

The Services may contain links to websites or applications operated by third parties, including social networking websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.

  1. Security of Personal Information

We have implemented reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your information. To help us protect your privacy, you should maintain the secrecy of your email address and the password you may have set up in connection with your participation in the Services.

  1. Accessing Your Account and Information

You may obtain access to your account and information by going to YOUR ACCOUNT and then select MEMBERSHIPS AND SUBSCRIPTIONS.

  1. Children's Privacy

You must be 18 years of age or older to become a member of the Services and engage in transactions through the Services, and we do not knowingly collect personal information online from, or market online to, children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account.

 

 

CONSOLIDATED COMMUNICATIONS PRIVACY POLICY

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This is the Privacy Policy for Vemox™,  located at http://www.vemox.com (the "Site"), which is provided by OLYMPUSAT TELECOM, LLC. ("OLYMPUSAT TELECOM," "we," "us," or "our"). We are dedicated to protecting the privacy of users of our services. This Privacy Policy explains our practices on the collection, storage, use, and disclosure of your information in connection with your use of the services, including all features, functionalities, and user interfaces, offered through the Site, or via any mobile application, smart phones, smart TVs, computer devices or game system platform that links to this Privacy Policy and allows you to access the services (collectively, the "Services"). By using the Services, you expressly agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.

As we update and expand our Services, we will continue to review this Privacy Policy in light of new technologies, business practices, and our business' and users' needs. Accordingly, we may make changes to this Privacy Policy at any time and without notice. You should check this page for updates from time to time. You acknowledge that your use of the Services after our posting of changes to this Privacy Policy means that you agree to be bound by such changes.

If you have questions about this Policy, you may contact us 24 hours a day, any day of the year, by e-mail (VEMOXSUPPORT@OLYMPUSAT.com) or by postal mail (VEMOX Privacy Policy, c/o OLYMPUSAT TELECOM, LLC., 477 S. Rosemary Ave, Ste 306, West Palm Beach, FL 33401).

  1. Information We Collect

Information from you

We receive and store information about you such as:

  • Information you provide to us: We collect information you provide to us which includes:
    • your name, email address, address or postal code, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys or marketing promotions;
    • information when you choose to provide reviews or ratings, taste preferences, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere.
  • Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:
    • your activity on the Vemox service, such as title selections, watch history and search queries;
    • details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
    • device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
    • information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). See our Cookies and Internet Advertising section for more details.
  • Information from other sources: We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behavior.
  1. Cookies and other tracking technologies. We and our Service Providers use cookies and other technologies (such as web beacons) for various reasons. For example, we use cookies and other technologies to make it easy to access our services by remembering you when you return, to provide and analyze our services, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this notice explains the types of technologies we use, what they do and your choices regarding their use.
  2. What are cookies?

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization.

Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.

  1. Why does Vemox use cookies?

We and our Service Providers may use the following types of cookies:

  • Essential cookies:These cookies are strictly necessary to provide our website or online service. For example, we or our Service Providers may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service.
  • Performance and functionality cookies:These cookies are not essential, but help us to personalize and enhance your online experience with Vemox. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the Vemox service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies will result in limited functionality of our service.
  • Advertising cookies:These cookies use information about your visit to this and other websites, such as the pages you visit, your use of our service or your response to ads and emails, to deliver ads that are more relevant to you. These types of ads are called "Interest-Based Advertising." Many of the advertising cookies associated with our service belong to our Service Providers.
  1. How can I exercise choice regarding cookies and other types of online tracking?

For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party Web sites or online services for online interest based advertising), and to exercise choices regarding them, select your privacy settings in your web browser account preferences.

  1. How Does Vemox use Web Beacons and other Technologies?

Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of our service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons.

We use other technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our terms, prevent fraud, and analyze the use of our service. There are a number of ways to exercise choice regarding these technologies. For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser’s help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.

Information from Third Parties

We may collect and receive information about you from third parties, such as programmers, servicers, commerce and business partners, consumer reporting agencies, and consumer data companies, and combine it with information we collect from you. If you connect to a third party social media service through an icon or link on the Services, we will collect the fact that you clicked on the icon or link, the area within the Services you clicked on, and the content or other information you posted through that connection. We may also obtain your user ID and/or user name associated with that third party service, any information/content you have permitted the third party to share with us, and any information you have made public in connection with that third party service.

  1. Our Use of Your Information

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use information to:

  • determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for movies and TV shows we think will be enjoyable, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests;
  • prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);
  • analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery;
  • communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about Vemox, details about new features and content available on Vemox, and special offers, promotional announcements and consumer surveys, and to assist you with operational requests such as password reset requests. Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.

You agree that after you no longer subscribe to our Services, we have the right to retain your viewing records for up to one year in order to: (1) prevent fraud; (2) report viewing history for royalty purposes or viewing analysis; and (3) restore your service and viewing history upon future request.

  1. How We Share Your Information

We may share or make available your personal information with certain third parties. For example, we may share your personal information with:

  • Affiliates, including affiliated websites under common ownership or control and companies that are part of OLYMPUSAT TELECOM. If we choose to share information in this fashion, we will require our affiliates to honor this Policy.
  • Designated service providers, who may assist us in developing, supporting and delivering our products and services and serving our users. For example, we may share your information with services that provide technical assistance, payment services, service and product analytics, fraud protection, credit risk reduction, and other support services on our behalf, and that deliver advertisements in the Services. We take reasonable steps to require these third parties to safeguard personal information and require them to adhere to terms consistent with this Policy.
  • Unaffiliated third parties, including third parties that (1) own content and technologies used in our products and services to report on and account for use of such content and technologies by our users; or (2) with whom we offer co-branded, joint or customized products or services. We take reasonable steps to require these third parties to safeguard your personal information.
  • Third party platforms or social networks, through which you can access the Services and/or connect with your account (such as Facebook, Twitter, Amazon or Microsoft). If you connect to a third party platform or social media service through an icon or link on the Services or otherwise link your accounts, we may share the contents of your post and associated information (such as your user name, the fact that your connection originated from the Services, and other relevant usage and diagnostic information) with such third party. With your one-time consent, we may also send information about the programming and content you watch and your activities on the Services to such third parties. Once such information is shared, the use of your information will be subject to that service's privacy policy and this Policy will not apply.
  • Other persons or entities, such as:
    • In connection with the sale, transfer, or other assignment of our business, including with a company that acquires OLYMPUSAT TELECOM or all or substantially all of our assets. If we are acquired by another company or if another company acquires some or all of our assets, that company will possess the personal information collected by us and will assume the rights and obligations as described in this Policy;
    • When we believe in good faith that disclosure, access, use, or preservation is necessary to comply with any applicable law, regulation, legal process or governmental request;
    • To enforce or apply our policies and agreements;
    • To protect our rights and property, including to combat identity theft, to investigate billing fraud and to prevent unauthorized reception of our programming or services;
    • When we have your consent, or
    • Where otherwise permitted by law.

In most cases where disclosure of your personal information is being made pursuant to legal process, we will use reasonable efforts to provide you with prior notice of the subpoena or court order so that you have the opportunity to contest in a court proceeding such subpoena or court order.

Non-personal information. We may anonymize or aggregate any information we collect so that the information does not identify you. For example, we may share aggregate information with advertisers, analytics companies, or content providers about the volume of use on the Services, the specific videos in which users are most interested, and the effectiveness of advertisements viewed on the Services. We may also disclose and otherwise use, on an anonymous or de-identified basis, content ratings, consumption habits, commentary, reviews and other information. You understand and agree that when we share viewing information using a unique identifier that does not reveal who you are, this unique identifier is not considered personal information and you will not assert that it should be treated as personal information. Our use and disclosure of such anonymized, aggregated, and other non-personal information is not subject to any restrictions under this Policy and we may use it and disclose it to others for any purpose without limitation.

  1. Your Privacy Settings

Your use of the Services constitutes your explicit consent to our collection, use and disclosure of your information, including your personal information, as provided in this Policy.

We may, from time to time, use your information to contact you by mail, e-mail or telephone to tell you about products or services that we or third parties may offer. If you do not wish to receive such calls or promotional materials from us, e-mail VEMOXSUPPORT@OLYMPUSAT.com, or mail us at VEMOX Privacy Policy, c/o OLYMPUSAT TELECOM, LLC, 477 S. Rosemary Avenue, Suite 306, West Palm Beach, FL 33401 Attn: Legal Department.477 S. Rosemary Avenue, Suite 306 West Palm Beach, FL 33401

If you make these choices, you understand that we will not be able to inform you about any upcoming features, improvements, or promotions regarding our products or services.

Please note that you cannot unsubscribe from certain service-related correspondence from us, including messages relating to your account transactions. Regardless of your choices with respect to promotional communications and updates regarding content, we may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.

  1. Links to Third-Party Websites

The Services may contain links to websites or applications operated by third parties, including social networking websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.

  1. Security of Personal Information

We have implemented reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your information. To help us protect your privacy, you should maintain the secrecy of your email address and the password you may have set up in connection with your participation in the Services.

  1. Accessing Your Account and Information

You may obtain access to your account and information by calling Customer Service.

  1. Children's Privacy

You must be 18 years of age or older to become a member of the Services and engage in transactions through the Services, and we do not knowingly collect personal information online from, or market online to, children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account.

 

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